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I’m a published cybersecurity expert: Here are five absurd cybersecurity myths that could end your business
By René-Sylvain Bédard published
Like me, you are probably old enough to remember life BC – before computers – or at least before the internet. How simple, almost idyllic, it seems now.

The future of enterprise comms is simple: use locally and act globally. Here's what's next
By Steve Flavell published
Why global UC but local telco? Discover how cloud telephony is unifying enterprise communications worldwide.

Your next coworker could be an AI agent: will you be ready to welcome it as a team member?
By Edwina Fitzmaurice published
Get ready to work alongside AI agents that boost productivity, insight, and team collaboration.

I’m an AI expert and if you're still missing calls, you’re already falling behind
By Lyle Pratt published
For SMBs, every unanswered call represents lost revenue, wasted marketing spend, and a missed chance to deliver great service.

I have witnessed firsthand the damage caused by fake employees: here's what your business must do to avoid it
By James Smith published
Deepfake scams are on the rise — here's how to spot and stop fake colleagues.

I’m an AI expert and this is why strong ethical standards are the only way to make AI successful
By Reggie Scales published
AI is changing the CX industry, but mitigating bias is crucial for its success.

I helped my company save $1.3 million by going on a “software diet”: here's what I learned
By Kameron Rezai published
Our fast-growing startup went on a “software diet” and saw transformative, company-wide results.

M&S, Co-Op and Harrods got hit by a cyberattack: here's what retailers need to do to stop this
By Subhalakshmi Ganapathy published
Businesses no longer trade solely in products - they trade in trust
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