messaging
Latest about messaging
Workplace from Facebook review
By John Brandon, Chyelle Dvorak published
Updated Workplace from Facebook is a connection platform to help colleagues collaborate more effectively.
Facebook acquires customer service CRM platform Kustomer
By Anthony Spadafora last updated
Facebook has acquired Kustomer for an undisclosed sum to expand the use of messaging in customer service.
Customer service is suffering, and chatbots aren't really helping
By Barclay Ballard last updated
Chatbots have not been able to prevent the coronavirus pandemic from damaging the customer experience.
Google Chat will be available to everyone from next year
By Barclay Ballard last updated
Google Chat will replace Hangouts for everyone starting in the first half of 2021.
This simple Gmail tweak will mean you'll never miss a Google Chat message again
By Barclay Ballard published
Google will now allow users of the Gmail web client to resize the Google Chat and Rooms side widgets for enhanced customization.
WhatsApp edges closer to multi-device support
By Sofia Wyciślik-Wilson published
Latest app update also introduces updated terms of service.
Tech giants unite to back WhatsApp in hacking case
By Barclay Ballard published
Host of major technology firms have come out in support of WhatsApp as it fights legal battle against Israeli intelligence firm NSO.
Popular Go SMS Pro app leaks details of millions of users
By Barclay Ballard published
Photos, videos and any other type of file sent through Go SMS Pro is at risk due to a recently discovered vulnerability.
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