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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised
By Jamie Richards published
Apathetic indifference

More than half of UK consumers say they would use an eSIM - if they knew about it
By Udita Choudhary published
Report shows there is a growing opportunity for non-telecom brands to capitalize on the eSIM trend.

Goodbye Google? People are increasingly switching to the likes of ChatGPT, according to major survey – here’s why
By Chris Rowlands published
New survey data suggests more and more people are using AI tools instead of search engines to find answers online. Here are the reasons why.

These are the top 5 things people are using AI for – and free therapy doesn’t make the list
By Chris Rowlands published
New research has revealed the most popular uses for AI tools in the UK and the US right now. And there are a few surprises...

Are you polite to ChatGPT? Here’s where you rank among AI chatbot users
By Hamish Hector published
We're getting kinder to AI, but some of us are still barking orders, and some are just too scared to be rude.

Have your say: how was your Black Friday shopping experience?
By Marc McLaren published
Here's your chance to us about your Black Friday/Cyber Monday shopping experience and help improve things for next year.

Here's why your smartphone storage is disappearing so fast — popular productivity apps grew 10x in size in a decade, with Asana and Trello the major culprits, but video games remain the biggest data hogs
By Efosa Udinmwen published
Rapid growth of app sizes, especially in productivity, gaming, and social media, is filling smartphone storage quickly.

Best customer experience (CX) tool of 2026
By Desire Athow published
Updated We list the best customer experience (CX) tools, to make it simple and easy to collect customer feedback to help provide business insights to improve sales, support, and branding.
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