vpnjack review

A US-based VPN service that provides access to Netflix, but has some severe limitations

VPNJack
(Image: © Future)

TechRadar Verdict

If you can look past vpnjack’s evident and severe limitations - e.g. low download speeds, small server network, lack of support for torrenting/P2P and missing native apps - it has some good qualities. It provides access to US streaming services like Netflix and Hulu, offers a decent free trial, and its prices are low in comparison to the competition. However, the low speeds may render it unusable for anything other than browsing.

Pros

  • +

    Reasonable pricing

  • +

    Unblocks Netflix

  • +

    Has a free trial

Cons

  • -

    Doesn’t allow P2P/torrenting

  • -

    Slow

  • -

    No native clients

  • -

    No money-back guarantee

  • -

    Customer support only via email

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With hundreds of VPNs on the market and most of them promising to do the same thing, it can be difficult to decide what will be the best VPN for you.

Today we’re looking at vpnjack, a division of Jack512 VPN & VoIP Solutions headquartered in the United States. Unfortunately, the United States is one of the least privacy-friendly countries in the world. This is due to the fact that the US is a participating member of the Five Eyes, which enables US authorities to obtain user information from the company with a warrant if they so desire.

As of the time of this review, we do not know how many servers they have. vpnjack claims to have servers located in several cities in the USA, which means you can only access their service if you are also based in the US.

Pricing & plans 

vpnjack in use

(Image credit: vpnjack)

vpnjack is designed to be a cheap service, although not suitable if you’re looking for a free VPN. It currently offers six packages, depending on how long you want to commit for. You can subscribe to the service on a daily basis for $0.99, weekly for $1.99, monthly for $4.49, three months for $11.99, six months for $19.99, or on an annual basis at $29.99. Plans can be purchased through PayPal or with Bitcoin.

Payments made to this service are generally non-refundable, which is very unusual compared to competitors. For you to test the service and determine whether you want to purchase any of its plans, they offer a free trial that lets you use the VPN for 60 minutes every day for 24 hours. When compared to other VPN services, which permit you to test their VPN for at least thirty days, this is subpar.

Privacy & encryption 

The official website states that your data is only collected to the extent necessary for proper accounting and system health monitoring, such as the length of your VPN connection and average bandwidth. However, it should be noted that as of the time of this review, they have not requested an independent VPN audit to check the servers' logs.

Remember that vpnjack is based in the United States, part of the 5/9/14 Eyes Alliance. This is a group of countries that exchange surveillance information. Your privacy might be jeopardized as a result of vpnjack's obligation to turn over your data to the government upon request. If you desire a privacy tool which can offer confidentiality and anonymity, you might prefer to try an alternative.

No information is provided regarding the encryption used or any extra security measures employed to safeguard your privacy. We were only informed on the website that the provider uses PPTP and L2TP VPN transfer protocols

Streaming 

You shouldn't expect to be able to access international services like BBC iPlayer, because vpnjack has a US focus and only allows you to stream content from US streaming platforms. If you use streaming applications for an extended period, The service would limit your connection speed because of its fair usage policy. This makes it less desirable if you want a VPN for Netflix or other streaming. 

vpnjack in use

(Image credit: vpnjack)

Speed & experience 

Since all the servers are located in the same nation, our speed tests produced identical results. We noticed that you would receive a relatively high server speed if you were close to the US, but results would be slower if you were halfway around the globe. 

Apps 

Although vpnjack doesn't provide any native desktop or mobile VPN apps, it can be manually enabled on a variety of devices, including Windows, Mac, iOS, and Android, by following the set-up instructions on its website. Linux, routers, smart TVs, and game consoles are all incompatible. 

Customer support 

Both a support ticket and a 24/7 LiveChat window are absent, leaving email as the only method of communication, which takes a lot of time. The FAQ section on the website is sparse and not sufficiently comprehensive to assist you. 

vpnjack in use

(Image credit: vpnjack)

Alternatives to vpnjack

Nord VPN

Nord VPN,  gives you access to geographically restricted content from anywhere in the world, offers an app that has strong encryption to add an extra layer of security to your online activities and gives you features like a kill switch, peer-to-peer networking, web threat management, and multiple concurrent device connection.

Read our full NordVPN review 


Cyberghost

Cyberghost VPN supports up to seven simultaneous device connections, unblocks major streaming platforms, offers 1200 servers spread across more than 50 countries, permits torrent downloads, and offers a generous 45-day money-back guarantee.

Read our full Cyberghost review


ExpressVPN

ExpressVPN is based in a privacy-friendly jurisdiction and has thousands of servers dispersed throughout the world. It’s secure, does not keep any logs, unblocks streaming websites, allows for five connections at once, and has a quick speed.

Read our full ExpressVPN review


PureVPN

PureVPN is the best protection against ISP speed throttling. It allows you to access blocked websites and protects you from third-party spying, while also giving access to features such as intrusion detection systems, anti-spam, IP protection, and web threat monitoring.

Read our full PureVPN review 

Verdict

vpnjack doesn't have any exciting features or even P2P support for torrenting. The website doesn't give so many details about the product, so we could not tell what kind of encryption it uses. 

Although they have a low subscription price, they operate in just one country, don't support multiple connections at once, and can't boast of a secure service. In our opinion, vpnjack isn't worth your time. 

Aloysius Valentine

Aloysius Ejike Ukejeh is a seasoned tech and virtual private network writer. He has over 5 years of experience in the technology industry, focusing on streaming, web hosting, security, and privacy. Aloysius is an expert in virtual private networks (VPNs), and he frequently writes about the latest news and developments in this area. He is also a strong advocate for online privacy and security. Aloysius spends time reading about the latest technology news in his free time.

With contributions from