Microsoft and HTC are working on a fix, but until then the update is stuck in the waiting room.
The next Windows Phone 8 update may debut with an HTC handset codenamed Tiara, which is said to have specs similar to HTC One SV.
Windows Phone is stealing 17 percent of its new users from Android, which is more than iOS and RIM combined.
HTC revealed the new Mini, a candybar-like remote/handset for the HTC Butterfly with Bluetooth and NFC capabilities.
HTC doesn't have the same market share as it did one year ago, and its CEO is blaming a lack of marketing for the loss.
HTC could well be on the road to recovery after a rocky year, as sales jumped more than 20 per cent in November.
A leak gives a glimpse at the WP7 update, including features like a new start screen, new live tile sizes and more themes.
Taiwanese manufacturer HTC could be in a spot of bother after its October financial results revealed a massive drop in revenue.