Applecare

Latest about Applecare

An Apple support employee in front of a Mac.

iPhone problems? AppleCare support could soon use AI to help you more effectively

By Alex Blake published

Apple is trialing a new AI tool called Ask that could help AppleCare staff provide better assistance to customers.

Computing
A person holds a phone with a smashed screen

AppleCare: what is it, how much does it cost and what is AppleCare Plus?

By Michael Hicks last updated

Is AppleCare worth it? We reveal everything you need to know to help you make the decision that's right for you

iPhone
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iPhone X repair fees are absolutely bonkers, even for Apple

By Leif Johnson published

Non-warranty screen repairs are going to cost $279 (£286, AU$419) a pop. Any other repairs will cost you even more.

iPhone
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Apple Watch Series 1 warranty extended so you can get a free repair

By Parker Wilhelm published

Free repairs are here for those who own a first-gen Apple Watches with a faulty back panel.

Smartwatches
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Mac owners can now guard against accidental damage with AppleCare+ insurance

By Darren Allan published

Previously those buying a MacBook or similar could only benefit from standard AppleCare.

Macbooks
AppleCare+ for iPhone, iPod hits UK, accidental damaged fees hiked in US

AppleCare+ for iPhone, iPod hits UK, accidental damage fees hiked in US

By Chris Smith published

Brits can now insure the iPhone against accidental drops or spills for the first time, with the launch of AppleCare+.

Tech
One AppleCare subscription may soon cover all devices in big service overhaul

One AppleCare subscription may soon cover all devices in service overhaul

By Chris Smith published

Apple may be planning to overhaul its AppleCare warranty service, including how it handles iPhone repairs.

Tech
AppleCare warranty under fire

AppleCare warranty under fire by European Union officials

By Matt Swider published

EU Justice Commissioner Viviane Reding is taking aim at Apple for not giving an EU-required warranty as much advertising as the optional AppleCare program.

Tech