Apple may be planning to overhaul its AppleCare warranty service, including how it handles iPhone repairs.
In Depth In 1999, Apple was a struggling bit-part in the technology industry. Fourteen years on, it's a global retail powerhouse. We trace the high street success story
Updated Apple is holding a special shopping event this Friday, hinting at discounts online and in stores.
A study found that Apple stores are among the most efficient brick and mortar retailers around.
Apple's Passbook voucher app just got a little bit handier in the UK and Canada as it now works in Starbucks.
Apple said that its Lightning-to-30-pin adapters would ship in October, and, right on time. Customers said they've received shipping details.
EU Justice Commissioner Viviane Reding is taking aim at Apple for not giving an EU-required warranty as much advertising as the optional AppleCare program.
Night owls can order a new iPhone (plus a slew of other devices) online starting at 10 p.m. EDT Monday and every night from then until 4 a.m.
Apple's iPhone 5 won't start shipping in the U.S. until Sept. 28, while some models in the U.K. won't hit the road for two to three weeks.
The folks in Cupertino may not be known as the most generous people around, but a new employee discount program launched Wednesday sure makes it seem so.
Updated The BlackBerry maker has confirmed its involvement in the fake protests at an Apple Store in Sydney, Australia.
Gary Marshall If you look at what PCs can do, it's clear that every single one is a magic-powered joy machine. You know this. I know this. Why don't PC firms appear to know this?
The new Apple iPad 3 will go on sale at 24-hour Wal-Mart stores across the United States eight hours before it becomes available from Apple Store locations.
Gary Marshall Apple has poached Dixons CEO John Browett to become its senior vice president of retail. So does that mean Apple Stores will start flogging washing machines and trying to sell you a whole bunch of crappy accessories?
John Browett probably never thought the day would come when a new job would net him so many virtual column inches – but it has, because he's ditched his post as CEO of Dixons Retail group to become Apple's VP of retail.
Apple retail store workers are bound to strict codes of conduct relating to how they interact with customers, a report in today's Wall Street Journal has revealed.
Apple has launched a host of new retail features including an Apple Store app for the UK and iPads at every product point in its Apple Stores.
Despite wanting to take on Apple in the retail space by opening more dedicated Microsoft Stores, CEO Steve Ballmer has reportedly had to put his retail plans on hold for the time being.
"This is the best store we have ever created"
Apple has issued a press release to announce the fact that it has sold two million iPads since the US launch of its new tablet computer back in early April.
iPads cost more in Europe and the UK than elsewhere in the world, according to latest reports. Prices in Britain and Europe are around around a quarter higher than in the United States, says a new study.
Following Friday's scenes of an iPad-fuelled consumer frenzy outside London's flagship Apple Store on Regent Street, it looks like there are still plenty of iPads in stores across the UK, should you feel like treating a loved one (ie yourself!) to a new computer this grey May bank holiday Monday.
If you have bought your iPad from the US, because you just couldn't bear to wait until the 28 May launch date in the UK, then you will be glad to hear that the UK iPad app store is now open for business.
In Depth So many Macs, and so many ways to buy them
If you are considering getting an iPad later this month, then you will glad to hear that Apple is offering customers a 'personalised setup service'.
