Samsung Chromebook review

The Samsung Series 3 Chromebook reviewed and rated

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We've always liked the promise of the Chromebook idea.

Traditional computer users will sneer at it, despite its low price. They'll use phrases like 'full-fat operating system', 'no local storage', 'just an ARM processor'. They'll ask what use it is when it's not connected to the internet.

They miss the point.

Google say this is a computer 'for everyone' in big blue letters on the Chromebook homepage. This is hubris. It's not the computer for everyone, not by a long shot.

However, it is a very good little machine that should appeal to a few distinct groups.

First, if you're on a budget, here's a brand new computer for £229.

Samsung Chromebook XE303C12 Wi Fi review

Second, if you already heavily use Google's online services (including if you use Google Apps to manage your business's domains, email and so on), signing into your Chromebook will feel like home, instantly.

Third, if most of your life is done through a web browser anyway, and there's nothing stopping you doing the rest of it online too, then you could argue that paying even £399 for a cheap Windows laptop that has more storage, more power and can run normal apps is a waste of money.

And perhaps more importantly, if you think you could be the sort of person who could do all their computing using web apps, you could well benefit from the good battery life, silent operation, light weight and portability, simplicity and implicit security of the Chromebook, not to mention its price.

We liked

It always takes a few days for you to really 'get' the Chromebook – though that period is shorter if you're a card-carrying Google aficionado who uses Gmail, Docs, Calendar and so on all the time anyway.

But once you get it, it gets under your skin. The simplicity and security of it – a nice compromise between the one-app-at-a-time mode of the iPad, say, and the potential complexity of a traditional computer – is refreshing and welcome.

It's also cheap, light, easy to use, silent, reasonably well built, innovative and, broadly, a pleasure to use.

We disliked

Though the offline mode supported by some apps mitigates against the problem, we would nevertheless have preferred a model that had 3G as well as Wi-Fi; the Chromebook needs to access the internet in order to be able to do meaningful work, and even if you're in range of Wi-Fi most of the time, or carry a smartphone to which you can tether, it could still prove frustrating.

The sporadic crashes irked, and the build quality issues niggled – that grainy, washed-out screen being the worst offender.

What's more, media playback is sketchy, and while it would technically be possible to edit video using YouTube, we'd strongly counsel against it.

This is a laptop for browsing, writing, Facebooking and the like, and if you buy it without carefully thinking through what you use a computer for and deciding that one that only runs a web browser would suffice, you could be in for nasty surprises; even if there's just one tiny app that you use on a traditional computer that can't be comfortably replicated online, never mind if you rely on something like Adobe InDesign or want to play Medal of Honor, the Chromebook's not for you.

There are no niceties such as a back-lit keyboard or Apple's clever MagSafe connector.

Final verdict

Traditionally, we'd have said that a Chromebook isn't good enough to be your primary computer, and in too crowded a market with smartphones and even tablets, to consider as a second computer.

Things change, though. It's not the technologies that change – broadband speeds and processor power haven't changed all that much since the Chromebook was announced late in 2010 – but what is beginning to change are our habits and priorities.

Where five years ago lots of people would have preferred desktop email clients to webmail, for example, these days millions of us access Gmail in browsers without giving it a second thought.

With that in mind, we think we might just be at a tipping point for the Chromebook concept.

This latest model is good, and for lots of people would be perfectly sufficient as a primary computer.

It's a great cheap machine for students (so long as your campus has Wi-Fi), and not in a patronising way; younger folks are more likely to be happy using web apps rather than traditional programs anyway.

And actually, it could be a useful second machine, especially if your primary computer is a desktop tower or all-in-one, or even just a bulky, heavy laptop. It's a good chuck-it-in-a-bag-and-head-to-Starbucks-to-get-some-work-done machine.

Samsung Chromebook XE303C12 Wi Fi review
The Chromebook is a great machine to take to a café to get some work done

It is, ultimately, good at doing the thing it's designed to do. All you have to do is decide if that thing is right for you.

Tech Specs

Product TypeChromebook
Green CompliantYes
Processor ManufacturerIntel
Graphics Controller ManufacturerIntel
Graphics Controller ModelHD Graphics
Wireless LANYes
Optical Drive TypeNo
Graphics Memory AccessibilityShared
Maximum Battery Run Time6 Hour
Finger Print ReaderNo
Solid State Drive Capacity16 GB
Backlight TechnologyLED
Product FamilyChromebook 5
Operating System Architecture32-bit
Processor Model867
Operating SystemChrome OS
Brand NameSamsung
Processor Speed1.30 GHz
Processor TypeCeleron
Screen Size30.7 cm (12.1")
Number of Cells4-cell
Screen Resolution1280 x 800
Standard Memory4 GB
Weight (Approximate)1.37 kg
Cache2 MB
Processor CoreDual-core (2 Core)
Green Compliance Certificate/AuthorityWEEE
64-bit ProcessingYes
Chipset ManufacturerIntel
Chipset ModelHM65 Express
Number of Total Memory Slots1
Display Screen TypeActive Matrix TFT Colour LCD
Display Screen TechnologySuperBright
Wireless LAN StandardIEEE 802.11a/b/g/n
Ethernet TechnologyGigabit Ethernet
Total Number of USB Ports2
Memory StandardDDR3-1333/PC3-10600
Height21.2 mm
Width291.8 mm
Depth216.7 mm
Screen ModeWXGA
Memory TechnologyDDR3 SDRAM
Product Series5
Product ModelXE550C22
Product NameChromebook Series 5 Wi-Fi
Pointing Device TypeTouchPad
Product LineChromebook
Aspect Ratio16:10
Manufacturer Part NumberXE550C22-A01UK
Manufacturer Website Address
Marketing Information

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Package Contents
  • Chromebook Series 5 Wi-Fi
  • Standard Battery
  • AC Adapter
Limited Warranty1 Year