Vodafone users angry at HTC Desire 360 update

36. Hi There

Great news!

We've got an update on this situation and useful information here - http://bit.ly/bM9x0d

All the best

Kirsty

Web Relations Team

Vodafone UK

35. @philbo, while it can run flash on the internet.

I'm sure there were other things to, but can't remember what the were, and clunky really, it's as easy to use as any phone i've used.

@ntrb Yeah I also see where you're coming form, it's more vodafones handling of it, the fact that they are almost censoring their own forums. I remember them doing something similar, with the samsung i8910i(omnia HD) where they kept saying they might stock it, then didn't and locked the forum as it was inappropriate.

This year is the first year I've bought sim free, and went for a sim only contract, though very glad I did. it works out, slightly cheaper to about the same, and I get a far better deal on the contract in terms of minutes and texts, and am only locked into 12 months as opposed to 18 months or 2 years, by which time, my inner geek wants something better.

34. @bradavon

I did have a Desire for a few weeks, GREAT handset but just didn't like the software at all, just find andriod as a whole very clunky.

Personally would like Desire Hardware with Apple OS (jailbroke of course) but not likely.

Which means I have to choose one device. then iPhone tops it in every department and there is nothing it can't do that the HTC can but there is many things that for me Andriod couldn't do succesfully.

33. prophit, I understand those points, but can't agree that they amount to a big deal. Firstly, I was asked whether I want to install the update, and I assume other Vodafone users went through the same process, so, while timing is bad, I can't argue that I was tricked into it. Secondly, when I signed up for the contract with Vodafone, I was aware that they are going to have their own firmware installed that I would not have on a handset unemcumbered by a contract. It's an inconvenience, but one that I signed up to, so I can't really see it as a big deal that they are now updating their firmware.

32. @ntrb, the big deal, is that vodafone has deliberatly timed this update in order to trick people into installing it, thinking it's the new froyo update.

Operator firmware tends to add extra strain on the processors of phones, as it's extra running, this tends to slow phones down, and can also affect battery life, which is already not great on most smart phones, so it is a big deal. Though I suspect all the operators in the UK are doing something similar, why else would they be taking so long to get their own updates out.

31. Why all the fuss? If you don't want the Vodafone update, don't install it. Though if it is that big a problem, why get a Vodafone handset in the first place?

Vodafone hasn't said we won't get 2.2, so I can't help thinking people are making this out to be a bigger issue than it is. Does anyone really care if we don't have it this week or this month?!

30. Make sure all unhappy people send e-mail directly to the company in the 'Contact Us' section.

29. After having to flash my Vodafone branded N95 8GB and my Orange branded Omnia i8910, I swore that id never buy another contract phone again. I currently have a sim free Desire running 2.2 Froyo, and it’s a dream. For all you iPhone fan-boys bigging up the iPhone 4, I have 3 words for you – pot, kettle, black… Vodafone is trying to emulate what Apple is doing and has been doing for the last 3 years with their super proprietary iPhone. The funny thing is that fan-boys are oblivious to this fact lol.

28. @ cowbell: I got my HTC Desire unbranded from mobiles.co.uk, on contract. I know it's unbranded as the updated popped up the other day.

@ psyfur: Why would you risk losing your warranty or bricking your phone for Android 2.2? When it's out now officially anyway and Vodafone users will have it too soon enough.

@ phibo78: You've clearly absolutely no idea why people choose Android over iPhone. I'd even wager you've never even used Android. If you had, you'd know Android easily competes with iPhone and visa versa. This "why haven't you bought an iPhone" nonsense gets really annoying. Most haven't even used Android.

27. head over to the xda forums for help flashing your desire.

26. @phibo78

Everything about your comment is wrong.

25. I've found a fix.

Return phone to vodafone, purchase iphone 4, problem fixed. No Vodafone Bloatware.

God Bless Apple for Protecting their handsets from such rubbish from the likes of Vodafone

24. I've found a fix.

Return phone to vodafone, purchase iphone 4, problem fixed. No Vodafone Bloatware

23. Watch out about flashing the OTA Rom from HTC. There is a bootlock in the hboot code that will prevent Root access. This might stop you dead if you need to update in the future.

Make sure your phone has been backed up and if possible use a goldcard and fastflash to allow you to upload and flash custom roms (with root).

22. psyfur - How?

21. What's the beef... Just flash it with the default 2.2 ROM from HTC!

20. Are there any phone companies that offer the Desire unbranded still? Techradar, it would be great if we could have a little guide that showed us exactly what we're getting with each of the big phone companies (i.e. how good they are at getting the updates out, whether their handsets are unbranded, etc). To them it may seem like a small matter, but it's clear that this actually matters to quite a lot of people.

I know it's probably a fairly minor change in the grand scheme of things, but I have to admit I'd be hacked off if I was a Vodafone customer. I was considering getting a Desire with them in the next couple of months when my current contract expires, but don't think I would consider them now after this mess.

19. FYI this update from VF turns sync on on all your accounts, so if you'd previously turned stocks off for example, and you've done the update it'll be syncing again.

Cheers VF, I turned it off for a reason, well two in fact!

18. So you save £4, hardly a massive saving lol

Anyway VF are about the only company I know to treat older customers better than new. I got a £20 a month contract last year with a top phone. Expecting the same with the next upgrade.

Plus a lot of deals gets you half price for the first 6 months etc so if you shop around you would still end up being better on a contract, depending on how much you use the phone.