Updated 9 hours ago

118 800 mobile directory 'temporarily suspended'

Controversial mobile phone book shuts website overnight

July 10th 2009 | Tell us what you think [ 6 comments ]

directory-services-goes-ex-directory-overnight

Directory services goes ex-directory overnight

A new service that claimed to offer a directory of 'millions' of UK mobile phone numbers has chosen to 'temporarily suspend' its service.

An announcement today cited technical issues that forced 118 800 to take down both its web site and its mobile call centre. However, its landline service remains available.

118 800 launched less than a month ago, allowing users to request a name and mobile number of any given person for £1.

118 800 service not 'faultless'

A spokesman for the company said, "The high number of queries 118 800 has received since launching have highlighted some technical glitches in the system. To ensure 118 800 provides faultless customer service the decision has been made to temporarily suspend the service allowing for technical work to be completed."

If a requested person's phone number is in the directory, they receive a text with the number of the person trying to contact them, asking them to complete the call.

The service proved controversial after it was revealed that Connectivity, the company behind the 118 800 numbers, had sourced most of its directory from marketing lists held by other companies.

Users can request to be removed from the 118 800 directory, and the company said today, "All requests to be made 'ex directory' that have been sent to the service, via the website or text message, are being dealt with. 118 800 will begin taking further ex-directory requests as soon as the service is resumed."

The company said that its website at www.118800.co.uk would be available again tomorrow.

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marilyn2500


August 8th 2010

6. Go to this site. It is not free by any means but I have used them twice and both times they were bangon. I found out my husband was cheating on me and I also found out where a stalker was who was stalking a friend of mine to send the coppers there.

its at:

http://investigativeresources.co.uk/

They reverse phone numbers everywhere - not just the uk - I know because my mum used it to find a number in Australia!

Hope it helps!

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aussiegirl


December 27th 2009

5. Hi, I'm in Brisbane, Australia. I'm after someone's mobile telephone number - a person in Gloucestershire. Is there a public listing somewhere?

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neil118800


August 6th 2009

4. Hi Mark, Adam and Virgilio,

Im Neil and I work for 118800.co.uk

We don’t give out mobile numbers. 118800 is a service for connecting people that know each other’s name and address. In the majority of cases it will be a friend or colleague who has lost your number or doesn’t have it on them and needs to get in touch. If you are contacted it will be by 118800 calling to announce the name of that person, or sending a text message with the name and number of the person trying to get in touch. It will then be up to you whether you want to speak to them or not.

Please have a look at a video of how the service works http://www.youtube.com/watch?v=JNgLWB123JA

Or visit our website for more info http://www.118800.co.uk/

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bphilips


August 5th 2009

3. I think if they had made it an 'opt-in' instead of 'opt-out' service they would have been more warmly received. Interesting to see the huge backlash - very impressed with saynoto118800.co.uk

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adam1


July 11th 2009

2. The company said that its website at www.118800.co.uk would be available again tomorrow.

I also don't want my number given out. The site is still suspended and as today is yesterdays tomorrow, I'm thinking that tomorrow will never come.

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virgilioanderson


July 11th 2009

1. I don't want my mobile number given out, as people are always trying to find out who I am!

Virgilio Anderson

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