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7 things Apple got disastrously wrong

Not all that glitters was gold for Apple, especially in the 1990s

January 24th | Tell us what you think [ 12 comments ]

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Apple has made more than its fair share of mistakes over the years

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Today marks the 25th Anniversary of the original Apple Macintosh. Yesterday we marked the occasion by looking at 25 milestones of the Mac over the last 25 years.

And while Apple may currently be cooler than a Slush Puppy cocktail in an ice hotel, it hasn't always been that way.

In fact, some of the decisions it has made have been downright disastrous. Here are just seven of them.

1. It used too much proprietary technology

Apple's determination to do things differently has often cost its customers, both in cash and cachet. Early Macs were stuffed full of proprietary connections, formats and programs. For example, it was virtually the only company to adopt NuBus expansion card slots (Steve Jobs' NeXT computer was another) when everyone else was plumping for PCI.

And it ensured file incompatibility with Windows PCs by using Group Code Recording (GCR) for floppy disk media instead of Modified Frequency Modulation (MFM). Other proprietary technologies adopted primarily by Apple include ADB and LocalTalk.

2. It took a big RISC with its processor tech

In the early days of computing, coming up with standards you hoped would become industry practice was commonplace.

When Apple adopted Reduced Instruction Set Computers (RISC) chips supplied by IBM and Motorola for the Mac, a lot was made of their superiority to the Complex Instruction Set Computers (CISC) chips pioneered by Wintel.

RISC architecture has the ability to carry simple instructions in a single processor cycle (Hz), while CISC architecture carried out complex instructions across multiple cycles.

In other words, a CISC-based PC needed a lot more processing power to achieve the same result as a RISC-based Mac.

RISC CPUs had numerous other advantages over CISC: they consumed less power, ran less hot and so were better suited to laptop applications. The downside, of course, is that RISC chips weren't very widely adopted, partly because Intel was big and powerful enough to plough on with CISC regardless.

Intel also won the marketing battle between the two architectures, because by measuring processor prowess solely in Megahertz or Gigahertz, Intel chips were always going to sound more powerful than their rivals. Which would you buy: a Mac equipped with a 1GHz PowerPC G4 CPU or a PC with a 1.7GHz Intel Pentium 4? The PC, obviously, even though in practice they both benchmarked the same.

By 2005, it became obvious that Apple simply wasn't big or powerful enough to demand faster, better chips from IBM or Motorola and none of the three could match Intel's R&D. Result: Apple jumped on the Intel bandwagon and hasn't looked back since.

3. It lost the plot in the 1990s

For five long years between 1990 and 1995, Apple drifted rudderless while Microsoft and Intel carved up the PC market between them. What went wrong? Everything! Apple employees seemingly forgot they were working for a company that had to sell products and frittered away its cash pursuing ideas it hardly ever put into practice.

Apple's reached its nadir in 1995 when it had over $1 billion worth of orders for the new Power Macintosh and no way of supplying them, and a chronic oversupply of PowerBook laptops without customers to buy them. Apple's problems were so bad that you couldn't mention the company without attaching a 'beleagured' tag to it. Time summed up Apple's situation best in 1996: "One day Apple was a major technology company with assets to make any self-respecting techno-conglomerate salivate. The next day Apple was a chaotic mess without a strategic vision and certainly no future."

 

Your comments (12) Click to add a new comment

tbeardmore


January 25th

12. As a former employee of Power Computing, I think we helped keep the Macintosh platform viable when Apple's leadership was impotent and ineffective. Even today, I think the those of us at PCC believed we were helping Apple's viability, but clearly at the expense of Apple's own sales.

People were abandoning Apple because of its high-prices. PCC kept Apple alive by keeping the costs low and affordable.

When Steve Jobs came back to the helm at Apple, it was in a better position that it had been under Michael Spindler and Gil Amelio, and made the decision to end clone licensing. It was a bitter pill for us at PCC to swallow, but Apple emerged stronger and better as a result under Steve Job's guidance.

But in my view, Apple survived because of its clone-licensing, not in spite of it.

TRB

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raminux


January 25th

11. "4. It became synonymous with over-priced, under-performing PCs".

I think Apple hardware is still generally more expensive than PC hardware. For example Mac laptops are about %50 to twice more expensive than similar PC laptops.

Moreover, Apple hardware is not any better than PC hardware. I however prefer OS X over Windows (Vista or XP) any day (even though Windows variants have some advantages too). If it wasn't because of OS X and some softwares available on Mac which are not available on PC, I would have not switched to Mac.

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freddy815


January 25th

10. You've got it all wrong about SCSI. First off, it was not analogous to a PC port's parallel port. Not even close. Secondly, it was quite advanced for the day, and is still commonly in use in high application. Thirdly, it is a standard - the standard that high end workstations at the time used. Fourthly, it was not at all disastrous. In fact, it was quite good. Tell me how PCs of the era could use an external bootable hard drive… oh right, you can't, because you couldn't. Every Mac, on the other hand, had an external SCSI port. Hello external hard drives. And scanners. And?

Some of your points are right on (and they have been discussed ad nauseum for years), but you are dead wrong about SCSI. At least you didn't mention the one-button mouse and Jobs' ditching of the floppy drive.

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haralds


January 24th

9. Having lived through these times, this article definitely has comparative times incorrect NuBus vs PCI, LocalTalk vs ethernet realities, ADB vs PS/2 etc.

sevenfeet is completely correct in his assessment.

Apple's biggest issues were:

- losing the product focus with Steve being forced out

- losing company focus with lots of competing groups

- poor marketing to really differentiate what it offered

E.g. poor leadership from Gasse et al - they did not get it...

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sanderton


January 24th

8. SCSI isn't an Apple proprietary technology. I have a SCSI scanner attached to my PC right now!

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tas50


January 24th

7. 7. Apple had a lot of really bad technologies, both hardware and software. It was painful to see a lot of them go, but it wasn't Jobs that cut the majority of them. It was our buddy Gil Amelio. He may have had no vision for the company, but he did a really great job of cutting failing projects which set things up for Jobs to come in as the hero who would reinvent the compay.

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