Brandwatch Latest about Brandwatch Businesses are failing to react to social media feedback By Marcus Austin published 27 July 12 Over half of all customer service experiences were classified as negative, and relatively few businesses succeed with Facebook and Twitter comments Pro Get daily insight, inspiration and deals in your inboxGet the hottest deals available in your inbox plus news, reviews, opinion, analysis and more from the TechRadar team.Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors MOST POPULARMOST SHARED1Microsoft and OpenAI planning to build a million-server strong data center with a AI supercomputer named "Stargate"2The Bose QC45s have dropped to their lowest Aussie price yet – that's music to our ears3A big Garmin Forerunner update is on the way – here are 5 new features we're excited about4Finally! Garmin's gadget to replace a missing smartwatch metric is available outside the US5I’ve seen Sony’s impressive new mini-LED TV backlight tech in action, and OLED TVs should be worried1Scientists inch closer to holy grail of memory breakthrough — producing tech that combines NAND and RAM features could be much cheaper to produce and consume far less power2This has to be the most absurd portable power station ever launched — Asus's Mjolnir throws the hammer at rivals with innovative design that's likely to divide opinions3The latest macOS Ventura update has left owners of old Macs stranded in a sea of problems, raising a chorus of complaints4Bosses are becoming increasingly scared of AI because it might actually adversely affect their jobs too5Apple's M4 plans could make the latest MacBooks outdated already
Businesses are failing to react to social media feedback By Marcus Austin published 27 July 12 Over half of all customer service experiences were classified as negative, and relatively few businesses succeed with Facebook and Twitter comments
