Microsoft and HTC are working on a fix, but until then the update is stuck in the waiting room.
The next Windows Phone 8 update may debut with an HTC handset codenamed Tiara, which is said to have specs similar to HTC One SV.
HTC doesn't have the same market share as it did one year ago, and its CEO is blaming a lack of marketing for the loss.
HTC could well be on the road to recovery after a rocky year, as sales jumped more than 20 per cent in November.
The HTC 8S probably won't arrive in the UK before the end of the week, even though some sites suggest it will.
Taiwanese manufacturer HTC could be in a spot of bother after its October financial results revealed a massive drop in revenue.
Nokia may be ready to set its legal dogs on HTC over the design of the new HTC Windows Phone 8X smartphone.