The influence of open source, how CRM is changing, and where it is going.
Industry voiceCatalin Cosoi, Chief Security Strategist at Bitdefender, looks at how businesses should best spend their increased security budgets.
Industry voiceEnsuring that big data is relevant, accessible, and usable for all customer-facing staff.
Industry voiceThe vast majority of businesses are still failing to make the most of the data which is available to them.
Industry voiceWe discuss why metadata is critical when it comes to understanding the sprawling mass of big data.
Industry voiceAnthony Smith, CEO and Founder of Insightly, examines how simplifying back-end processes can help give your company a passion boost.
Although the three tools were already integrated, the "Sales Productivity" package offers a more affordable rate for customers
With Desk.com for Retail, small businesses can implement affordable customer service tools and add additional agents for less than $1.75 an hour.